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		About Us > Knowledge Center > The Manager's Handbook
	Knowledge Center The CEO's Challenge The Skills Your Company Must Have The Manager's Handbook Building Market Leadership During Tough Times Managing Your Strategic Accounts Strategically The New Reality in Matching Expectations Getting CRM Right Gorillas in the Mist The Horns of a Dilemma Building a more intelligent salesforce	Knowledge Center The Manager's Handbook Building a more intelligent salesfore By Dr. Peter F. Mathias, President and CEO more Building Market Leadership During Tough Times By Dr. Peter F. Mathias, President and CEO, Mathias and Company and Victor L. Hunter, President, Hunter Business Direct more Managing Your Strategic Accounts Strategically: An Enterprise Solution Peter F. Mathias, President and CEO, Mathias and Co. and Paris de l’Etraz, President, MCMS, Inc more The New Reality in Matching Expectations to Commitments on a Global Scale By Dr. Peter F. Mathias, President and CEO, Mathias and Co. and Paris de l’Etraz, President, MCMS, Inc. more Getting CRM Right: Are You Working From First Principles... Or Are You Paving The Cow Path? By Greg Glass, Partner, Mathias and Co. and Warren Martin, Partner, Mathias and Co. more Gorillas in the Mist The framework for diagnosing the alignment of your firm’s coverage model more The Horns of a Dilemma The Challenges Facing Mid-Size Wholesale Banks more